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Welcoming you to your holiday cottage at Pencuke Farm
About the farm
The farm offers guests the opportunity to explore 19 acres of farm land and relax against a stunning backdrop, whilst being located close to beaches and all the outdoor activities you would expect to enjoy from a holiday in Cornwall.

COVID-19
Due to COVID-19, we may have to restrict direct contact with the animals, please see the COVID-19 section on our website for measures we are taking to keep everyone safe. (This will be added once we have received guidance from the government)

Enjoying the farm
You are welcome to explore the farm and visit the animals at your leisure. During feeding times, you are also welcome to join us and meet to the animals.

When exploring on your own, please adhere to the following rules to ensure your and the animal's safety.

· Keep dogs under close control as the chickens are free range and it can be fatal if sheep are chased
· Leave gates as you find them
· Be careful of electric fences, these are marked and are bright orange or white.
· Wash your hands after having contact with the livestock
· Wear suitable footwear


Child safety
Children will love exploring the farm and having the opportunity to run around lots of outdoor space, however we are a working farm, albeit a small one, so children must be accompanied by an adult at all times as there are various hazards on the farm.

· We have an unfenced stream running through the bottom of the woods
· We use electric fencing in areas of the farm, it is normally marked but children are curious!
· Some of our gates and latches are heavy and fingers can get caught
· There is barbed wire used on some of the boundaries
· The barns and out buildings are out of bounds


Fire extinguishers and fire blankets
The fire extinguisher and fire blanket for the property are located in the kitchen. We suggest that you familiarise yourself with their location and instructions when you arrive at the cottage. The fire extinguisher is for minor fires only, should a large fire occur, close the door to the room where the fire is (as this will help delay the spread of the fire and smoke), get everyone out of the property safely and call 999 from the main house or a mobile.

EXITS
Dutch Barn: Exit the barn from the main door downstairs or though the upstairs doors at the rear of the barn.
Skyber Barn: Exit via the main door downstairs
Darzona: Exit via the doors in the Bedroom or the main door downstairs
Shepherds hut: Exit via either of the doors

First aid kit
Located in the the kitchen. Please inform us if you use anything from the kit so that we can replace it for future holiday guests.

Dogs
Pets are welcome in all of our holiday cottages. We do have a few simple rules to ensure pets and people can enjoy the farm in harmony.

Please do not leave your dog unattended in the cottages, unless agreed with Ross or Becky. Please keep your off the furniture and beds Please make sure you always pick up after your dog in your garden and the grounds. Don't be afraid to say hello to Willow, our friendly yellow Labrador. She loves the attention.

Electrical Equipment
Please notify us if you think any of the electrical equipment may be malfunctioning or broken. We carry out safety risk assessments at this property, however if you notice anything that may cause injury or risk of fire, please do let us know for your own safety as well as others.

Re-fills during your stay
We provide some complimentary washing up liquid and hand soaps. If these items need replenishing during your stay please just ask us. We also provide enough toilet rolls, kitchen towels and washing tablets to get you started. Further supplies can be purchased from the local shops or supermarkets.

Heating
Dutch Barn: Each room has its own thermostat that controls the underfloor heating for that area.
Skyber Barn: The heating is controlled via the iphone in the kitchen. You can change upstairs and downstairs independently
Darzona: The heating is controlled via the ipad in the kitchen. You can change upstairs and downstairs independently
Shepherds hut: The underfloor heating is controlled via the nest thermostat. The towel rail in the shower room can be turned on and off by the valves at the bottom of the rail.

Rubbish and recycling
The waste area is by the main gate. Recycling to the left and waste to the right.

It was hard to get the recycling service set up and so that we can maintain this service, it's crucially important you follow the guidance of what can go in each bin. Your co-operation is much appreciated.

Sanitary disposal
We are on a septic tank, so it is important that you only flush toilet paper down the toilets. Under no circumstance, should you flush any sanitary items down the toilets. Please dispose of them in the bathroom bins using the bags provided.

Washing and dishwasher
The water in this area is very soft so you only need to use one tablet in each load of washing. There is also no need to add salt to the dishwasher for the same reason. When using a tumble dryer, please make sure you check the lint filter.

Internet access
Free wireless Internet is available for guests in the cottages and is called "RSW_Guest". Wait for the login screen and use the free trial option.

The Shepherds hut has it's own wifi network, details will be given separately and these should not be shared with anyone else.

Note, there is a fair usage policy in place from our internet provider of 4gb per device per day. It's highly unlikely you will hit the limit, but please let us know if you do. You may have to log in on a daily basis.

BBQ Terrace, games room and shop
You are welcome to make full use of the bbq terrace, recreation field, boules court and games room during your stay. We just ask that you leave the area as you expect to find it and be considerate of other guests staying near to this area.

Wood burning stove (Dutch barn and Shepherds hut only)
Never leave the fire unattended or let children close. Please also use only wood and paper on the fire as it is not designed for use with coal. Additional bags of kiln dried wood can be bought from the shop (subject to availability)

TV, DVD and Xbox
All TVs receive freeview and have smart capabilities so that you can sign in to services like netflix. All cottages also have a dvd player.

Staying for 2 weeks or more
We are happy to change all the linen and towels after 7 nights. Please let us know if you would like this service. We can also just provide you with the linen/towels if you would prefer to do it yourself.

Other information

Dutch Barn
If you close the front door and don't have the key, you will be locked out. It's a good idea to leave the key in the key safe if you go out. We don't provide more than one key due to issues with guests losing them.
You should not have to force the bi-fold doors. If they wont open, then try turning the handle and move one set at a time.
Please don't pull on the blind cords with any force as it can cause them to break.

Skyber Barn and Darzona
You have a dedicated seating area on the bbq terrace. Skyber seats up to 8 and Darzona seats up 2 people. Please do not take chairs from the other cottages seating area, unless the other cottage is vacant.

Surfing and other watersports
North Cornwall has a wealth of beautiful beaches, each boasting the unique opportunity to do a number of different activities. One of the most popular of these is surfing. There are many beaches to choose from, each producing conditions suitable for all standards of surfing, so grab a board, and squeeze into a wetsuit. If surfing doesn't take your fancy, you will find a variety of other watersports on offer from kite-surfing and coasteering, to wind surfing and scuba diving.

Surf Schools
There are many local surf schools, one of our favourites is Raven Surf School. Please let us know if you would like us to book a lesson for you.

There are many local surf schools, one of our favourites is
https://www.freewavesurfacademy.co.uk/ Please let us know if you would like us to book a lesson for you. If you ask for Robin and mention that you are staying with us and you may be able to get a discount.

Supermarkets
Our farm shop sells some basics and produce from the region.

There is a small supermarket at the garage on the A39 towards Bude. Next to it is a post office, which also sells food and drink and meat from a local butcher.

Larger super markets are: Sainsburys, Bude. Morrisons, Bude. Tesco, Launceston

Things to do
Please take a look at www.pencukefarm.co.uk/outandabout for information about the local area

We hope you have a wonderful stay.

Please don't hesitate to give us a shout if you need any assistance. We are here to help.

Ross and Becky Weir